AUCTION
RULES

REGISTRATION IS REQUIRED.

Participation in a SERI TOKYO auction requires advance bidder registration and approval. The Instagram ID used for bidding must match the Instagram ID submitted during registration.

SERI TOKYO may request additional information before approving participation and may restrict participation where necessary to protect the integrity of the auction.

BIDDING IS CONDUCTED
IN USD.

Bids are placed through comments during the SERI TOKYO Instagram Live auction. Each lot begins at a starting price determined by SERI TOKYO.

A bid below the applicable minimum increment is invalid. SERI TOKYO auctions are conducted on a No Reserve basis.

5 SECONDS.
THEN SOLD.

Each valid new bid resets the five-second countdown. If no new valid bid is received during that period, SERI TOKYO may proceed through the closing call and declare the lot SOLD.

A bid received after SOLD is invalid. If identical bid amounts are received, the bid first confirmed on the SERI TOKYO operator screen takes priority.

In the event of comment delay, display-order differences or technical uncertainty, the SERI TOKYO operator screen and auction record are authoritative.

BUYER’S PREMIUM

The applicable Buyer’s Premium is added to the hammer price. Shipping, payment-processing charges, customs duties and import taxes are separate.

PAYMENT WITHIN 2 DAYS.

Winning bidders must complete payment within two days of winning. Payment methods include PayPal, Wise, Bank Transfer and Credit Card, subject to availability and the payment instructions issued by SERI TOKYO.

Bidding is conducted in USD. Settlement is available in USD or JPY. Where conversion is required, SERI TOKYO applies its designated reference exchange rate at 24:00 JST on the auction date.

PayPal, credit-card, bank-transfer, Wise and intermediary fees are the responsibility of the buyer where applicable.

SHIPPED FROM JAPAN.

SERI TOKYO primarily ships by Japan Post EMS. Shipping costs are paid by the buyer. Multiple lots may be combined where practical.

Orders are dispatched within two days after payment confirmation. Tracking information is provided after dispatch.

Customs duties, import taxes and destination-country charges are the responsibility of the buyer. If a shipment is lost, the matter is handled under the carrier’s applicable compensation or insurance terms.

If a shipment is refused, unclaimed or returned, reshipping costs are the responsibility of the buyer. Additional carrier or return-related charges may also apply.

WINNING BIDS ARE BINDING.

Cancellation after winning is not permitted. A bidder who cancels two or more winning transactions may lose the right to participate in future SERI TOKYO auctions.

RETURNS ARE LIMITED.

Returns for buyer convenience, including change of mind or incorrect size selection, are not accepted.

A return request must be made within seven days of the delivery date shown by tracking. If SERI TOKYO accepts that a clear description error, material condition discrepancy or authenticity issue exists, SERI TOKYO bears the return shipping cost. For any other exceptional return accepted by SERI TOKYO, return shipping is generally the responsibility of the buyer.

ONE WARNING.
SECOND = SUSPENSION.

A first non-payment results in a warning. A second non-payment may result in the bidder being prohibited from participating in future SERI TOKYO auctions.

REVIEWED BEFORE AUCTION.

Applicable items are reviewed for authenticity by BRANO before auction. Where applicable, a BRANO authenticity certificate accompanies the item.

If an authenticity issue is suspected after delivery, the buyer must contact SERI TOKYO within seven days of the delivery date shown by tracking.

S / A / AB / B / C

SERI TOKYO uses a five-level condition scale. Bidders should review the condition rank, images and lot information together before bidding. Vintage and pre-owned items may show natural signs of age, storage and previous use.